Privacy & Cookies

CIAOBOB di Sulpizi Massimo (sole proprietorship) — Civitanova Marche (MC), Italy. VAT 02544850445 — REA FM-298197. PEC: ciaobob@pec.it · Email: info@ciaobob.it. The Controller determines the purposes and means of processing the personal data collected through this site.

Data you provide: name, email and message sent through the contact form.

"Ask B0B" chat (AI demo): the messages you type in the chat and, only if you tick the consent box, the name, email and conversation you forward as a callback request.

Technical data: IP address, browser type and pages visited, in aggregated and anonymous form for statistics.

Cookies and local storage: see the dedicated section.

Responding to requests you send via the contact form or the B0B chat — legal basis: pre-contractual measures (Art. 6.1.b GDPR).

Running the "Ask B0B" demo and generating the assistant's replies — legal basis: delivery of the service you request by interacting with the chat. B0B makes no automated decisions producing legal effects concerning you (Art. 22 GDPR): it is only a conversational tool.

Improving the site through anonymous statistics — legal basis: legitimate interest or consent for non-essential cookies (Art. 6.1.a/f).

Complying with legal obligations.

We use essential technical cookies required for the site to work, which do not need consent. With your consent, we also use anonymous analytics cookies. You can manage preferences from the banner shown on the first visit or from your browser settings; choices are stored locally on your device and can be withdrawn at any time.

Contact data is kept for as long as necessary to handle your request and to comply with legal obligations, and in any case no longer than 12 months from the last contact. A conversation attached to a request sent via B0B is kept no longer than 6 months. Technical data (IP address, user agent) no longer than 90 days. Once these terms expire, data is deleted or anonymized.

We do not sell your data. It may be processed by technical providers (hosting, email) appointed as data processors, in compliance with the GDPR. No transfer outside the European Union takes place without adequate safeguards.

We adopt appropriate technical and organizational measures: encryption in transit (TLS 1.3) and at rest (AES-256), least-privilege access and audit logs, in line with the Security section of the site.

You have the right to access, rectification, erasure, restriction, portability and objection (Art. 15–22 GDPR), as well as the right to lodge a complaint with the data protection authority. To exercise your rights, write to info@ciaobob.it: we reply within the legal terms.

This policy may be updated over time. The last-updated date is shown at the top; please review it periodically.